Privacy Policy

Last updated: November 20, 2025

1. Information We Collect

We collect information you provide directly, such as your name and email address when you create an account. We also collect the images you upload for enhancement ("User Content"). Automatically, we collect technical data like your IP address and usage analytics to improve our service.

2. How We Use Your Information

Your information is used to:

• Provide, maintain, and improve the PlateAI service.
• Process transactions and manage your subscription.
• Communicate with you about your account and service updates.
• Process your uploaded images through our AI models to generate enhanced results. Your images are used to provide the service to you and may be used to improve our underlying AI models. We do not use your images for any other purpose.

3. Data Storage and Security

Your information, including your account details and uploaded images, is stored securely using Firebase (Google Cloud) services. We implement industry-standard security measures to protect your data from loss, theft, and unauthorized access.

4. Third-Party Services

We use trusted third-party services to operate PlateAI:

• Firebase (by Google): For user authentication, database management, and file storage.
• Stripe: For secure payment and subscription processing. We do not store your credit card details.
• Google AI (Genkit): To power our AI image enhancement features. Uploaded images are sent to these models for processing.

We encourage you to review the privacy policies of these third parties.

5. Your Rights and Data Control

You have the right to access, update, or delete your personal information through your account settings. You can also delete your saved images from your gallery at any time. If you wish to permanently delete your account and all associated data, please contact us.

6. Cookies

We use essential cookies for authentication and to maintain your session. We do not use cookies for tracking or advertising purposes. You can configure your browser to refuse cookies, but this may cause parts of our service to function improperly.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, if applicable, via email.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.